Lake Country Medical Group – Privacy Policy & SMS/Text Messaging Terms

This Privacy Policy and SMS/Text Messaging Terms explain how Lake Country Medical Group (“we,” “our,” or “us”) collects, uses, protects, and shares information when you use our website or opt in to SMS/text messaging. Please read carefully to understand our practices and your rights.

Website Privacy Policy

Personally Identifiable Information (PII):
PII, as defined by U.S. privacy law, is information that can identify, contact, or locate an individual.

When Do We Collect PII?
We collect information when you fill out a form on our website. Information collected in our Patient Portal is governed by HIPAA and not by this Privacy Policy.

How Do We Use Your Information?
We may use collected information to:

Improve our website and user experience.
Respond to service requests and inquiries.
Send emails with health information, products, or services.
Follow up after correspondence (email or phone).

Cookies:
We use cookies to analyze site traffic and interactions. You can disable cookies in your browser settings, but some site features may not work properly.

Third Party Disclosure:
We do not sell or trade your PII. We may share it with website hosting providers and trusted partners who help operate our site, provided they agree to confidentiality. We may also release information to comply with laws, enforce policies, or protect rights and safety.

Third Party Links:
Our website may include links to third-party sites, which have their own privacy policies. We are not responsible for their content or practices.

Other Websites:
When you leave our website for third-party sites, this Privacy Policy no longer applies.

Use and Acceptance:
By using our website, you agree to this Privacy Policy. If you do not agree, do not use our website.

Personal Information Defined:
“Personal Information” includes name, address, email, or phone number. Anonymized information that does not identify you is not considered Personal Information.

Changes to Privacy Policy:
We may revise this Privacy Policy at any time. Updates will be posted on this page and become effective when posted.

SMS/Text Messaging Terms & Conditions

Program Description:
By providing your mobile number and opting in, you consent to receive SMS/text messages from Lake Country Medical Group. These may include appointment reminders, health updates, prescription notifications, and office information. Consent is not required for medical treatment or services.

Message Frequency:
Message frequency varies, up to 8 messages per month depending on your appointments and services.

Potential Fees:
Standard message and data rates may apply from your wireless carrier.

Opt-In:
You may opt in by providing your mobile number during registration, on our website, or by requesting enrollment with our staff.

Opt-Out:
Reply “STOP” to any message to opt out, or call our office at 706-485-4004.

Support/Help:
Reply “HELP” to any message for assistance, or call our office at 706-485-4004.

Privacy & Security:
Text messaging is not fully secure. We will never send sensitive medical details via SMS. For secure communication, please call our office.

No Third-Party Sharing:
We will never sell or share your phone number or text preferences with third parties.

Contacting Us

If you have any questions about this Privacy Policy or SMS/Text Messaging Terms, please contact us:

Lake Country Medical Group
119 Harmony Crossing, Suite 3
Eatonton, GA 31024

Phone: 706-485-4004
Fax: 706-262-2986